Unparalleled Fund SafetyCorporate funds and client funds are kept in separate bank accounts. All clients are protected under Fullerton Shield, which comes with triple fund safety protection plan. This includes segregated bank accounts, Independent Custodian Protection with Fullerton Custodian and Professional Indemnity & Crime Insurance.
A widely sought-after thinker in the finance industry, Mario has appeared more than 40 times on international media CNBC and Bloomberg, each time giving his market views to an estimated 350 million viewers worldwide. As an accomplished corporate consultant, Mario has been brought in by some of the biggest banks in the world to speak to their traders and clients. Some of his clientele include ICBC – China’s biggest bank, Julius Baer – the third largest Swiss bank and OCBC – ranked by Bloomberg as the world’s strongest bank in 2011 and 2012.
Our data centres are located in prime locations all around the Asia Pacific region to ensure a seamless trading experience. The data centres are then connected to ultra-high speed servers located in London – the world’s largest financial centre. Through our partnerships with tier-one banks and Equinix, a multibillion-dollar public company listed on NASDAQ, we have spared no expense in ensuring low latency connectivity to our dedicated servers in London. This has ensured network speeds of less than one millisecond.
This world-class infrastructure is set up to ensure that all clients receive a trading experience like no other. Lightning speed execution and low latency connection accessible anytime, anywhere.
Tier One Liquidity Providers
We offer our clients direct market access to the largest financial market in the world. Trades are executed with no requotes. This ensures that all our clients are given the best possible price when they want to buy or sell. We work with some of the biggest liquidity providers in the world to ensure that our clients enjoy price stability at competitive rates. We provide liquidity from some of the biggest global banks and ECNs including Credit Suisse, Citibank, Deutsche Bank, FXSpotStream, Hotspot, Barclays and J.P. Morgan.
24-Hour Dedicated Support
All clients are supported with a professional team of dedicated customer relationship managers. We place utmost priority in training our customer relationship managers to provide world-class support to all our clients. We ensure our customer relationship managers are patient, understanding and equipped with the right knowledge and skills to resolve clients’ issues in the shortest possible time. Our team is contactable 24 hours a day, five days a week via our online live chat platform. Our support languages include English, Chinese, Bahasa (Indonesia & Malaysia), Thai and Vietnamese.
Negative Balance Protection
In an increasingly volatile market, there may be rare scenarios where clients may face losses exceeding their capital. To protect clients' interests, Fullerton Markets has introduced Negative Balance Protection which allows affected clients to remove any negative balance on their trading accounts.
All clients of Fullerton Markets get to enjoy this safety feature by simply submitting a request in their Fullerton Suite.
System of Wealth Creation
We believe that anyone is capable of wealth creation, and we are there to give them the necessary support. We understand the value of equipping our clients with the tools and knowledge to enable them to effectively compete in the markets. Our traders have access to a range of regularly updated resources that include weekly research and webinars, as well as informative trading videos. Our Introducing Brokers, meanwhile, benefit from streamlined workflows and trading processes with our comprehensive back-office system, Fullerton Suite, and marketing toolbox, PipBox. By sharing our know-how and technology, we empower our clients to confidently build their own wealth.